Seller's Guide

How to Pass Down Your KOLAB Items

Before You Start
To sell on LOOP, you need:
· A KOLAB account
· Items purchased from KOLAB in your digital wardrobe
· Your KOLAB items must be in sellable condition

Listing Your Item in 3 Simple Steps


Step 1: Access Your Wardrobe

Log into your LOOP account → Navigate to "My Wardrobe" → Find the item you want to sell → Click "Pass it Down" button


Step 2: Create Your Listing

% of purchase value

Add Details:

· Optional description field
· Be honest about condition
· Mention any specific wear or features

Set Your Price:

· System suggests price based on condition
· You can adjust the price
· Final store credits = Sale price minus 5% LOOP commission

Step 3: After Your Item Sells

You'll receive an email notification when your item sells. Next steps:

Shipping Rules
· Ship within 3-5 business days
· Add tracking within 48 hours
· Package items securely
· Use tracked shipping methods only
· Maintain proof of shipping

Shipping Process:
1. Go to "My Sales" page
2. Find the sold item
3. Click "Add tracking number" to view buyer's address
4. Ship item using your preferred delivery service
5. Return to "My Sales"
6. Add tracking number to the system
7. Click "OK" to confirm

Store Credits:
· Credits added to wallet upon confirmed delivery
· Calculate as: (Sale price × 95%)
· Example: $100 sale = 9,500 credits ($95)

Managing Your Listings

Edit or Remove Listings:
· Use "Edit" button to update details
· "Remove Listing" button to take down
· Only available before item sells

Track Your Sales:
· Monitor status in "My Sales"
· Watch for buyer delivery confirmation
· Check wallet for credited amount

Best Practice

Photography Tips:
· Use clear, well
· lit photos
· Show any wear or damage
· Capture all relevant details

Pricing Strategy:
· Consider item age and condition
· Check similar items on LOOP
· Be competitive but fair

Communication:
· Ship items quickly
· Add tracking information immediately

Need Help?

If you need further assistance please contact loop@kolabcollection.com.

More guides

Getting Started Guide (account setup, basic navigation)

Buyer's Guide (shopping, payments, tracking)

Wallet Guide (credits, transactions)